Refund Policy

Last updated: August 17, 2026

OurNest is operated by HolmesLabs LLC. How a refund works depends on where you bought your subscription: on our website, in the Apple App Store, or in another mobile app store.

Website purchases (Paddle)

If you subscribed on ournestcalendar.com, you may request a full refund within 30 days of your order date. This applies to both monthly and yearly subscriptions. Website orders are sold by our online reseller Paddle.com, the Merchant of Record for those orders, and refunds are issued through Paddle.

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Email us at support@holmeslabs.dev with your order details and we will help arrange the refund through Paddle.

You can cancel a website subscription at any time from the billing area in your account. Cancellation stops future renewals; access to paid features continues until the end of your current billing period.

Apple App Store purchases

If you subscribed inside the iOS app, Apple is the seller. Billing, cancellation, and refund requests are handled by Apple and are subject to Apple’s policies. Cancel in your Apple ID subscription settings, and request a refund at reportaproblem.apple.com. We are not able to cancel or refund an App Store subscription for you, but we are happy to help you find the right steps.

Other app store purchases

If you subscribed through another mobile app store, that store is the seller. Billing, cancellation, and refund requests are handled by that store under its own policies, and we are not able to cancel or refund such a subscription for you.

Contact

HolmesLabs LLC — support@holmeslabs.dev