Refund Policy

Last updated: June 20, 2026

OurNest is operated by Von Holmes. We want you to be happy with your subscription, so we offer a 30-day money-back guarantee.

30-day money-back guarantee

If you are not satisfied with OurNest Premium, you may request a full refund within 30 days of your order date. This applies to both monthly and yearly subscriptions.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all OurNest purchases. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Email us at vonage24@gmail.com with your order details and we will help arrange the refund through Paddle.

Cancellation

You can cancel your subscription at any time from the billing area in your account. Cancellation stops future renewals; access to paid features continues until the end of your current billing period.

Contact

Von Holmes — vonage24@gmail.com